Feed in exceptions from TMS, WMS, YMS, or billing. The agent triages priority, drafts the customer message and ops note, and recommends an action — a human approves before anything goes out.
Open
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Approved
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Dismissed
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Source system
Exception description
Triage queue
Pick a sample scenario on the left, or describe your own, then click Analyze to see it triaged. Selecting a new one clears the previous result.